FAQs
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When will my order be ready?
The Team sort donations and pack orders every Monday. Your order should be ready to collect from Weydon School reception on the Monday following the day it was placed.
How will I know if my order is ready?
You will receive an email notification when your order is ready to collect.
How do I collect my order?
The Team will leave your order at Weydon School reception ready for collection by you or your student. Please come to reception with your order number / name and ask for your order.
Returns, refunds or exchanges.
Please return unwanted purchases to Weydon School reception with a note detailing your name and order number and why the items are being returned - damaged; not good enough quality; wrong size; changed mind etc and state whether you would like a refund or provide details for an exchange. The Team will process refunds and exchanges on the Monday following the receipt of the return. Please also let us know by email using the contact page.
What happens to the proceeds?
All proceeds go to the school bank account and are spent for the benefit of Weydon School students.